Intelligence Analyst
Full-time
Worldwide
Oct 28, 2026
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About the Role
Description PenLink is a technology company bringing clarity to complex data for people who need it now. We partner with law enforcement agencies across the United States, offering a software solution to manage data and aid investigators solving crimes. It sounds like a lot of data and analytics, but really, it’s about improving the world and keeping safe the places we call home. We focus on creating products that positively impact our communities and being "in the mission" and less about the laidback culture and amazing benefits – even though we offer those too. With our get it done attitude and focused mission we are growing at an unprecedented rate and are therefore seeking an Intelligence Analyst on our North America sales team. In this role, you will be responsible for all technical aspects of the sales cycle, demonstrating platform value proposition as well as helping ensure customer enablement and satisfaction. Please note, this is not a US-based position and applicants from the Toronto are preferred. Requirements YOUR RESPONSIBILITIES Prepare and present platform demonstrations to potential customers and partners. Conduct open-source investigations to develop use cases to be showcased Produce detailed intelligence (OSNIT) reports – both independently and at the request of sales, customers, etc. Monitor and report on open-source (ie social media) changes including but not limited to new platforms and restrictions within existing ones Work closely with customers to unde