Legal Case Manager - Lemon Law (Mexico)

About us At Ovation Law Firm , we’re more than just attorneys — we’re a source of hope and justice for consumers and injury victims. Our firm is dedicated to turning legal challenges into life-changing victories across California. We handle Lemon Law and Personal Injury cases with relentless commitment, standing up for our clients when it matters most. We pride ourselves on being relentless advocates who never back down, ensuring that our clients' rights are fiercely protected. If you are passionate about making a meaningful difference and eager to contribute to our unwavering pursuit of justice, we invite you to join our dynamic team. About the role Are you passionate about helping clients and experienced in managing legal cases? We’re seeking a skilled Legal Case Manager to join our team. In this role, you’ll guide clients through their legal journey — coordinating case progression, preparing documentation, and ensuring an outstanding client experience from start to finish. Strong English communication skills are essential for success in this role. Responsibilities: Act as the primary point of contact for clients, providing professional and timely updates through phone and email. Guide clients through each stage of their case, explaining processes clearly and maintaining strong communication. Conduct case reviews to ensure eligibility and confirm that all necessary information and documentation have been obtained. Organize and maintain case files, ensuring that all client i