Account Manager

Our team is fully remote and we are mostly working in the Eastern time zone. International team members join as contractors. *** At OneLocal , our mission is to handle the entire digital marketing footprint for SMB's so owners can stop worrying about their online presence and focus entirely on running their business. We combine automated software with dedicated strategy experts to give everyday business owners an all-in-one marketing service that drives real revenue. We're looking for a customer-centric Account Manager who thrives in a fast-paced environment and wants to be challenged as we scale. If you are a proactive problem-solver passionate about driving client growth, managing high-volume portfolios, and building long-lasting partnerships, this role is for you. What You’ll Be Doing Drive Success at Scale: Proactively manage a diverse portfolio of 100+ local businesses, taking full ownership of their success and maintaining a targeted net retention rate. Conduct Strategic Business Reviews: Regularly lead performance reviews with clients to demonstrate the value of the OneLocal suite, analyze ROI, and align our solutions with their evolving business goals. Collaborate for Results: Work within a high-performance ecosystem, partnering with Account Executives, Implementation Specialists, Digital Marketing Experts, and Marketing Strategists to ensure seamless handoffs and expert execution. Anticipate & Solve: Act as a proactive problem-solver by identifying potential chur