Front Office Patient Coordinator & Virtual Assistant

Front Office Patient Coordinator & Virtual Assistant Job Summary One Workforce Global is seeking a skilled Front Office Patient Coordinator & Virtual Assistant to join our growing team. This role is responsible for delivering an exceptional patient experience by managing inbound communications, appointment scheduling, insurance verification, and administrative coordination for a healthcare practice. The ideal candidate is highly organized, customer-focused, and experienced in handling patient-facing administrative functions within a remote environment. Key Responsibilities Answer incoming calls and respond to patient inquiries in a professional, friendly, and timely manner Schedule, reschedule, and coordinate patient appointments while maintaining calendar accuracy Verify insurance benefits, document coverage details, and provide patients with benefit information and estimates Manage new patient onboarding, intake forms, and administrative documentation requirements Monitor voicemail, return missed calls promptly, and maintain excellent patient communication standards Maintain accurate patient records and upload documents into practice management systems Assist patients with portal access, scheduling support, and general administrative inquiries Track appointment metrics, patient inquiries, referral sources, and workflow completion to support operational efficiency Must-Have Skills Healthcare Front Office Administration Patient Scheduling & Appointment Coordinatio