Sr. Cloud Operations Reliability Engineer (SRE)

Job Description: The Senior Cloud Operations Reliability Engineer is responsible for driving operational excellence and strengthening the reliability posture of cloud-based services and supported platforms. This role owns critical reliability initiatives, establishes observability and service health practices, and leads incident response coordination to improve service availability, resiliency, and recovery. The Senior Cloud Operations Reliability Engineer partners with engineering, security, and operations teams to advance reliability practices, support and mature service-level objectives, improve production readiness, and develop reliability-focused automation that reduces operational toil and accelerates incident recovery. Own service reliability and operational health—establish and maintain SLOs/SLIs, design monitoring and alerting strategies, and drive improvements that enhance service availability and performance across cloud platforms. Lead incident response coordination and post-incident processes, including troubleshooting complex production issues, conducting root cause analysis, and driving remediation activities with accountability for timeline and resolution quality. Design and implement reliability-focused automation, operational tooling, and runbooks to reduce manual toil, improve response consistency, and strengthen production readiness and resilience; apply Infrastructure as Code practices where appropriate to support recovery, reliability, and operational co