Senior Solutions Architect (Remote - Brazil)

Nexla , briefly Nexla is the data connectivity layer for enterprise AI. Over 1,000 bidirectional connectors give agents real-time access to data and actions over MCP. Nexla 's Agentic Data Integration handles high-volume streaming ETL, CDC, and Document ETL. At the core of the platform is Helix, a context engine that continuously learns from metadata, schemas, telemetry, and documentation to give agents accurate context and keep pipelines reliable. Nexla processes over a trillion records a month for enterprises including DoorDash, LiveRamp, LinkedIn, and J&J. Honorable Mention in the Gartner Magic Quadrant™ for Data Integration Tools, and top-rated by customers on Gartner Peer Insights four years running. About the role You’ll own the technical relationship with our accounts: onboarding, implementation, adoption, escalations, and everything that happens when a pipeline that used to work stops working. You are the person the customer's data team calls, and the person who tells them the truth when the answer is inconvenient. Most of the job is conversation: understanding what they are actually trying to do, explaining what the platform will and will not do for them, keeping their expectations aligned with reality, and raising problems while they are still small. The technical part matters, but not in the way people usually assume. We want a generalist who has built things before and therefore understands how the pieces fit together: what a Kubernetes cluster is for, why a V