Technical Program Manager

Overview National Debt Relief (NDR) is seeking a Technical Program Manager to bridge business needs and our Data Engineering teams across both NDR and our sister company, Reach Financial. Reporting to the SVP of Data Analytics & AI, you’ll own how work enters, gets prioritized, and moves through Data Engineering. You’ll be the front door for requests into the team: engineers only work on what’s been scoped and prioritized, stakeholders always know where their request stands, and cross-team dependencies get surfaced before they become blockers. In a fast-moving business where many requests arrive marked urgent, the most important part of this role is helping the organization make clear, informed trade-offs. Success requires enough technical understanding of our Snowflake-based data platform to scope work credibly, the business perspective to weigh priorities at the enterprise level, and the confidence to push back on requirements and deadlines when they don’t hold up. This is a collaborative partnership with Data Engineering: you bring the business context and delivery structure, the engineers bring the technical expertise, and together you decide where our engineering capacity delivers the greatest overall value. Responsibilities Serve as the primary intake point for data requests from stakeholders across NDR and Reach, bringing structure and consistency to how work is submitted, evaluated, and prioritized. Refine requests into sprint-ready tickets with clear scope, accep