Billing & Insurance Claims Assistant

This is a remote position. Only LATAM-based candidates (bilingual in Spanish and English) Full-Time | Independent Contractor Position Overview We are seeking a detail-oriented Billing & Insurance Claims Assistant to support U.S.-based medical practices with end-to-end insurance billing processes. This role is primarily focused on claims management, corrected claims, and appeals , working closely with internal billing teams and insurance providers. The position is billing-focused and does not involve front desk responsibilities or appointment scheduling. Patient communication is limited to insurance-related matters only. Current Scope of the Role The Billing & Insurance Claims Assistant is responsible for managing billing workflows independently after training, following established procedures and coordinating with internal billing leads when necessary. Key Responsibilities Handle the full billing process up to claim submission . Prepare and submit corrected claims when errors are identified. Manage appeals , including: Online submissions Manual or mail-based appeals when required Communicate with U.S. insurance companies to resolve claim issues, denials, or process changes. Communicate with patients only for insurance-related matters (e.g., missing information, coordination with payer requirements). Work with multiple insurance companies , adapting to different billing rules and processes. Maintain accurate documentation and updates within billing systems and shared r