Customer Success Manager, Payments

Who we are: MHC is a global provider of AI-powered SaaS solutions for document, communication, and payment automation - purpose-built for highly regulated industries. We simplify complexity and unlock intelligence so organizations can deliver exceptional experiences with confidence. Our platform helps enterprise and mid-market organizations improve efficiency, ensure compliance, and modernize customer communications at scale. Customers use MHC solutions to generate more than 10 billion documents and process billions in AP payments annually. Recognized as a Leader in multiple G2 reports and featured in analyst reports from Gartner, IDC, Aspire, and Aragon, MHC is built for organizations that can't afford to get it wrong. People are at the center of everything we do - for our customers and within our own walls. MHC supports a flexible, work-where-you-live model, and for five consecutive years has been named one of Minnesota's Top Workplaces by the Star Tribune, based entirely on employee feedback. We are a team driven to grow, committed to being better than yesterday, and stronger together. We earn trust every day with our customers, our partners, and each other. We experiment boldly, and when our customers win, we win. For more information, visit mhcautomation.com. Who we are looking for: We are seeking a highly motivated and experienced Customer Success Manager, Payments to support and grow our MHC NorthStar Payments Plus customer base. This role is both strategic and hands-o