Solutions Engineer

About MCIM MCIM is how critical facility operators make every data center stronger. With a purpose-built platform and real-time analytics, MCIM eliminates silos, removes blind spots, and ensures operators never go it alone in managing mission-critical infrastructure. For too long, data centers have operated with fragmented tools, inconsistent workflows, and unreliable data, capping their potential. MCIM unites operations, maintenance, capital planning, and reliability intelligence into one comprehensive platform built specifically for mission-critical environments. No silos — one platform that unites workflows across sites and teams No blind spots — clean, first-party data and benchmarking that drive better decisions No going it alone — a consultative partner dedicated solely to data center operations Trusted by leading colocation providers, hyperscalers, and global financial institutions, MCIM is purpose-built to support the complexity, density, and uptime demands of modern digital infrastructure. The Solutions Engineer serves as a key resource for supporting external clients as well as internal teams in both planning and executing MCIM platform configuration and customization. This role requires an ability to facilitate, lead and coordinate technical discussions and drive through all phases of solution development. You will be focused primarily on data architecture, gathering business and technical requirements, assessing customer needs and delivering world class solutions.