Care Coordinator (Future Opportunity)

Help Families Navigate Care with Confidence At Mae Health, we're on a mission to improve maternal health outcomes by helping mothers, babies, and families access compassionate, culturally responsive healthcare and community-based support. Our Care Coordinators play an important role in that mission. They help members navigate healthcare services, address barriers to care, connect with available resources, and receive the support they need throughout their maternal health journey. We're interested in connecting with experienced healthcare professionals who are passionate about maternal health equity, skilled at coordinating services, and committed to making a meaningful difference in the lives of the members we serve. The Opportunity As a Care Coordinator, you will support members across Mae's Medicaid health plan partnerships, helping them navigate healthcare needs and access appropriate clinical and community resources. You will conduct comprehensive needs assessments, coordinate care plans and referrals, maintain accurate documentation, and serve as a liaison between members, Mae's internal teams, and partner care management teams. Success in this role requires compassion, sound judgment, strong organizational skills, and the ability to manage multiple member needs while maintaining consistent outreach and follow-through. What You'll Own Member Support & Care Coordination Conduct comprehensive member needs assessments addressing physical, medical, behavioral, psychosoci