Account Manager II - Desk Based Sales

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role As an Account Manager II, Desk Based, you will drive new customer acquisition and revenue growth across an assigned territory through focused, high-activity virtual selling. You will use consultative discovery to understand customer business and technology needs, connect those priorities to relevant Lumen solutions, and communicate clear business value. You will sell across networking, cloud, cybersecurity, digital infrastructure, managed services, AI, and related technology needs, engaging internal solution and technical experts when deeper expertise is required. This role offers the opportunity to build technology-selling expertise, move opportunities from initial outreach through close, and help customer