Operations Associate

Overview/About Lumanity As a member of the Operations team, you will play a pivotal role in supporting the efficiency and effectiveness of our operations within Lumanity HE & HTA. Your primary responsibility will be to provide seamless support to our Internal Consultants, Technical Teams, Subject Matter Experts, members of the Operations team and other HE&HTA staff, throughout the entire lifecycle of opportunities and their management. Your meticulous attention to detail, data analytical capabilities and administrative support will contribute to the continued success and growth of our team, business unit and company. Responsibilities / Position overview Opportunity administration and management: Collaborate with internal stakeholders to gather, organize, and manage all necessary documentation and information in relation to new opportunities and the update of relevant systems. Management of the HE&HTA Operations team email inbox, triage requests within the team and ensure timely handling of communications that follow our timelines for response. Collate and analyse RFI and RFP information to provide insight into opportunity volume across client accounts that includes trends analysis across multiple data points (e.g. client service lines, therapy areas, indications) as well as building out and maintaining an RFI data repository that enables faster and accurate responses to future RFIs. CRM and other relevant systems accuracy, management and analysis: Ensure accurate