Client Services Coordinator

Job Title: Client Services Coordinator Job Location: Red Bank, New Jersey, United States of America Job Location Type: Remote Job Contract Type: Full-time Job Seniority Level: To be considered for this opportunity, you must currently reside within the country that the role is located in. Job Overview As a Client Services Coordinator, you will build foundational client support and relationship management skills while contributing to the delivery of exceptional service for IQVIA clients. Working under the guidance of experienced team members, you will learn how to provide responsive support, resolve client inquiries, and help ensure clients receive maximum value from IQVIA's solutions and services. This role offers the opportunity to develop expertise in healthcare and life sciences data, products, and processes while supporting clients whose work contributes to advancing healthcare outcomes and improving patient lives worldwide. Success in this role requires a strong customer-service mindset, attention to detail, intellectual curiosity, and a commitment to delivering high-quality results. Essential Functions Provide day-to-day support to assigned clients under the guidance of senior team members, ensuring timely and professional responses to client inquiries. Learn and apply product, platform, and industry knowledge to effectively troubleshoot issues and address client questions. Accurately document client interactions, requests, and resolutions while ensuring appropriate foll