Customer Program Manager

Karman is a fast-growing NVIDIA-backed AI company enabling AI data centers to dynamically orchestrate power and unlock more compute capacity from existing energy infrastructure. For over a decade, we have applied AI to the electric grid — bringing real-time visibility and power-flow control to complex energy infrastructure. Our Karman platform, built on a custom NVIDIA module, brings that same capability to AI data centers, giving operators a way to better use the power already available to them. We are seeking an experienced Customer Program Manager to lead customer-facing programs for the Karman platform, from initial evaluation through pilot deployment, design win, and long-term adoption. This role combines program management discipline with strong customer engagement skills, acting as the single point of accountability across customers, Engineering, Product, Sales, and executive teams. You'll join a diverse team of experts who are mission-driven, collaborative and adaptive, working at the intersection of AI infrastructure and power systems. Responsibilities Serve as the primary point of contact and single point of accountability for Karman customer programs, ensuring deliverables, timelines, and milestones are met from initial engagement through pilot deployment, design win, and scale-out. Develop and maintain integrated project plans across Engineering, Product, and Operations; track program status, risks, and dependencies, and proactively drive resolution. Establish tru