Technical Application Support Analyst - jhaFileSmart

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you. Help financial institutions navigate one of the largest IRS electronic filing changes in decades while supporting critical tax reporting processes used by banks and credit unions nationwide. As a Technical Application Support Analyst on the jhaFileSmart team, you will play a key role in processing, validating, transmitting, and troubleshooting electronic tax reporting files. You will work directly with financial institutions, potentially third-party vendors, and internal teams to investigate filing issues, analyze IRS acknowledgements, and help customers successfully meet regulatory filing deadlines. This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Springfield, MO or Monett, MO. All positions, regardless of location, may require an onsite interview or in-person onboarding