Field Service Technician

Job Description: Buehler, a division of Illinois Tool Works, is a leading manufacturer of scientific equipment and supplies for use in material analysis. Over the past 80+ years, Buehler has established sales, manufacturing and laboratory services located throughout North America, Europe and Asia. Comprised of world-class products and brands, such as Wilson Hardness, Buehler continues a long history of providing market-leading technology to support our customers in their sample preparation and material analysis applications. Buehler’s parent company, ITW , is a Fortune 200 global diversified industrial manufacturer of value-added consumables and specialty equipment with related service businesses. The Company focuses on profitable growth with strong returns across worldwide platforms and businesses. The businesses serve local customers and markets around the globe, with a significant presence in developed as well as emerging markets. The Field Service Technician holds full responsibility for the success of after-sales and warranty service across the Northeastern territory, which includes Main, Vermont, New Hampshire, Massachusetts, New York, Rhode Island, Connecticut, New Jersey, Delaware, Maryland, and Virginia. Operating remotely, the individual will serve as the primary point of contact and technical expert for our comprehensive portfolio of servo-hydraulic and electro-mechanical systems. This role is critical in ensuring we achieve high levels of customer satisfaction by