Senior ServiceNow Developer (384)

OVERVIEW iTech AG is seeking a Senior ServiceNow Developer to support our Federal Deposit Insurance Corporation (FDIC) ServiceNow Task Order 3 program. This is a full-time, fully remote W-2 position supporting an established ServiceNow implementation focused primarily on Human Resources Service Delivery (HRSD), with additional Workplace Service Delivery (WSD) responsibilities. The developer will join an Agile delivery team enhancing HR workflows, scoped applications, Talent Development capabilities, reasonable accommodation workflows, and other employee-service solutions. Roadmap work includes HR system integrations, IntegrationHub-based interfaces, a new employee toolkit integrated with onboarding, data migration, and future Virtual Agent capabilities. The ideal candidate is an experienced, hands-on ServiceNow developer who can independently execute stories while proactively identifying design questions, technical risks, and better solution approaches before development begins. ROLES AND RESPONSIBILITIES Design, configure, develop, test, and support ServiceNow HRSD capabilities, with HRSD as the primary focus and periodic support for WSD. Develop HR workflows, HR case-related functionality, reasonable accommodation workflows, scoped applications, and Talent Development / Employee Growth and Development capabilities. Evaluate user stories and technical requirements; proactively identify missing requirements, design concerns, dependencies, security implications, and opportunit