Senior Manager, Client Advocacy and References

Senior Client Advocacy and References Manager Intapp serves professional firms across highly regulated industries, and client relationships are among our most valuable assets. As Senior Client Advocacy and References Manager, you will build brand authority and drive pipeline by creating, maintaining, and scaling the advocacy infrastructure that lets Intapp engage those relationships consistently, serving both the client and the business. You will own the enterprise client reference program and the broader advocacy program that sustains it. The reference program is the core: a structured, operational capability that gives sales, marketing, and other teams access to the right client voices at the right time, without overburdening individual advocates. The advocacy program is the infrastructure behind it, including the operating model, advocate population, participation standards, platform, and reporting that allow the broader organization to participate effectively. What you will do As a Senior Client Advocacy and References Manager, you can expect to: Own and maintain the operating model for Intapp 's enterprise client advocacy program, including intake processes, participation criteria, and program governance. Establish and enforce standards for how client advocates are identified, onboarded, engaged, and recognized across the organization. Serve as the primary coordination point for advocacy across the business, and drive internal adoption of program processes so the broader