Technical Product Specialist, BRIX

Build Your Future with Hyphen While Our Clients Build Homes with Your Support. We Build a Trusted Homebuilder Network, Unifying the Construction Supply Chain. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty as described above satisfactorily. The ideal candidate is a self-starter who takes initiative, works independently, and is comfortable managing individual training and development with a high degree of autonomy. The ability to identify learning needs and opportunities, leverage available resources, and take ownership of their continued professional development. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in Computer Science, Engineering, Information Systems is preferred, or equivalent practical experience required. 3+ years working with SaaS or enterprise software in a technical customer-facing role (e.g., implementation, technical account management, or similar). Strong troubleshooting skills across application stacks; experience with logs, monitoring tools, and debugging methodologies. Familiarity with APIs, integrations (REST/SOAP), databases (SQL/noSQL), and common cloud platforms (AWS, Azure, GCP). Excellent written and verbal communication skills; able to translate technical concepts for non-technical audiences. Proven abilit