Consultant Output Management (m/f/d)

SIV.AG is part of the Harris DACH Group, benefiting from international strength and long-term stability combined with local entrepreneurial freedom. For over 30 years, SIV.AG has been an established solution provider for the energy and water industries. With our ERP suite kVASy®, we support municipal utilities and energy providers in running their core business securely and sustainably for the future. As part of the Harris Group, we combine a start-up mentality with the stability of an internationally grown software company. Your Responsibilities Every invoice, every contract confirmation, and every letter that a municipal utility sends to its customers goes through your team. As a Consultant Output Management (m/f/d), you will shape this process – from individual form creation to seamless delivery via print, email, and archive. You will also be part of how we progressively develop this area using AI-supported methods. Form Design: You create and maintain individual customer forms (invoices, contract confirmations, letters) and adapt them to new requirements. Process Optimization: You improve the creation process itself and implement new features – including initial AI-supported automation approaches where they deliver real added value. Supporting Customers in Case of Incidents: You reliably and traceably analyze and resolve issues in the document generation process (print, mail, archiving). What You Bring