Tax Research Representative, Seasonal

About the Role About the Role As a Seasonal Tax Research Representative , you will provide professional, written tax research support to H&R Block’s network of tax professionals through internal chat systems. Using strong tax-law knowledge and research skills, you will provide clear, accurate guidance on complex federal, state, local, and international tax questions. Your support will help tax professionals accurately navigate tax scenarios and prepare complete client returns. Day to Day, You’ll... Provide timely and accurate written responses to complex tax questions submitted by tax professionals through the online chat platform. Research and analyze federal, international, state, and local tax issues using tax research tools and internal knowledge bases. Troubleshoot tax-related scenarios involving individual, business, estate, and trust tax returns . Collaborate with team members and team leads to manage incoming chat volume and meet service expectations. Maintain high standards for accuracy, clarity, and professionalism in written communication. Stay current on changes to tax laws, regulations, and company policies through ongoing training and continuous learning. Required Qualifications Required Qualifications: Associate’s degree in a related field or the equivalent through a combination of education and related work experience 1 year minimum related work experience Preferred Qualifications Work Experience: Previous customer service experience Why work for us At H&a