Manager, Information Experience

Summary You’ll join Guidewire’s Product Strategy organization, helping make complex insurance technology easier to understand, adopt, and use. The team supports operational excellence, transformative innovation, customer-centricity, and the adoption of AI, cloud, and data capabilities across Guidewire’s products and developer experiences. As Manager, Information Experience, you’ll lead a distributed team that creates connected, user-centered information across technical documentation, developer content, in-product guidance, tutorials, video, and other channels. You’ll shape trusted, structured, AI-ready knowledge that improves customer and developer outcomes while partnering across Product, Engineering, Design, Learning, and subject-matter teams. This is an opportunity to help Guidewire transform how the world’s property and casualty insurers do business while contributing to a culture grounded in determination, collaboration, continuous improvement, and bravery. Job Description What you’ll do Lead, coach, and develop a distributed team of technical writers and information professionals, creating an inclusive environment where people can grow, contribute, and do meaningful work. Set priorities and guide delivery across technical documentation, developer and API content, in-product assistance, UI content, tutorials, video, walkthroughs, and related information experiences. Partner with Product, Engineering, Design, Learning, and subject-matter experts to plan content around us