Patient Account Representative - A/R Follow Up Team

Job Family: Patient Account Representative Travel Required: None Clearance Required: None What You Will Do: The Patient Account Representative is an extension of a client’s business office staff. Patient accounting representatives are responsible for timely and effective resolution of unpaid accounts. They perform a variety of duties including claim editing, billing, follow up, and payment and adjustment processing in order to meet the client cash and A/R goals. This is a 100% remote position. The qualified individual will be receiving incoming calls and making outbound calls. Analyzes and researches reasons for denied and underpaid claims. Determines and executes best approach for resolution. Identifies issues and trends and reports to manager. Maintains confidential system and payer website access. Follows QBS account management protocols and strategies. Maintains current knowledge of all relevant systems as well as federal and state billing regulations. Maintains current knowledge of contract terms and conditions related to claim resolution. Corresponds with third party payers, according to established protocols, to obtain status and payment. Communicates with clients, as needed, to expedite claim resolution. Performs any and all job-related duties, as assigned, in a professional and positive manner to ensure achievement of cash and A/ R goals. What You Will Need: High School Diploma or GED or 3+ years of relevant equivalent experience in lieu of diploma / GED. 1-3+ years