Business Analyst

Who Are We? Groundswell is a premier technology integrator and solution provider, resolutely committed to solving the most complex challenges facing federal agencies today. Our name, Groundswell , represents our commitment to be an unstoppable, seismic change in government. Ours is a small company culture with big company reach and results. Are you ready to be audacious, be bold and drive change at a rapid pace? Join us, where we’ll make a greater impact together. What You'll do: Groundswell is hiring a Business Analyst to support an Agile software development team serving the Department of Transportation. This role will work with customers, product owners, developers, testers, support teams, and other stakeholders to gather, analyze, document, and validate requirements throughout the software development lifecycle. The Business Analyst will translate business needs into clear requirements and user stories, support implementation and testing, manage scope and change requests, and help resolve issues throughout delivery. The team supports application development, enhancements, implementation, and user support. One of its major efforts is the transition from Microsoft 365 to Google Workspace, which the Business Analyst will support along with other assigned initiatives. Responsibilities: Elicit, gather, analyze, and document customer requirements and user stories. Produce high-quality, detailed, comprehensive, testable, and traceable requirements documentation, including proces