Senior Account Manager - USA

As a Senior Account Manager – USA , you will be responsible for managing and growing a portfolio of strategic multinational clients across both Business Corporate Services (BCS) and Employer of Record (EOR) solutions. You will serve as a trusted advisor to senior client stakeholders, ensuring exceptional client experience while driving retention, renewals, commercial growth, and long-term partnerships. In addition to managing complex global accounts, you will proactively identify opportunities to expand GoGlobal 's service offerings, collaborate with cross-functional teams, and support business development initiatives. This is a highly client-facing role requiring strong commercial acumen, consultative relationship management, and expertise in global workforce and corporate services. Key Responsibilities Client Relationship & Account Growth Serve as the primary account owner for a portfolio of strategic US-based multinational clients across both BCS and EOR services. Develop trusted relationships with executive and senior client stakeholders by providing consultative guidance on global expansion, entity management, employment solutions, and compliance. Drive client retention, contract renewals, upselling, cross-selling, and gross margin optimization. Lead Quarterly Business Reviews (QBRs) to identify business needs, growth opportunities, and strategic initiatives. Maintain a deep understanding of each client's business model, operating structure, countries in scope, futur