Executive Virtual Assistant (Customer Experience & Business Operations)

Executive Virtual Assistant (Customer Experience & Business Operations) Remote | Full-Time | 40 hours/week Rate: $5.50/hour + performance-based increase after 6 months Tentative Schedule: Tuesday to Saturday, approximately 9:00 AM to 6:00 PM Central Time (overnight hours in Manila). Schedule may be adjusted based on business needs. About the Role We are hiring an organized, proactive Executive Virtual Assistant to be a dependable remote operations partner for a growing family entertainment business. This role is a strong fit for someone who has supported a founder, executive, small business owner, or busy team and enjoys keeping communications, priorities, and follow-ups organized. You will bring the strengths of a great Executive VA: sound judgment, initiative, attention to detail, and the ability to move tasks forward without constant direction. This is also a hands-on, customer-facing position that includes phone and email support, booking inquiries, sales follow-up, and community outreach, not just traditional executive calendar or inbox management. You will help families receive timely, consistent support for birthday parties, group visits, memberships, and other inquiries. You will also coordinate follow-ups, build relationships with schools and community organizations, and help marketing and day-to-day business operations stay on track. Key Responsibilities 1. Customer Communication, Booking Support & Follow-Up Serve as a reliable point of contact by answering