Property Management Coordinator - Freelance, Remote

About the Client Our client is a US-based property management business that oversees residential rental properties, including single-family and multifamily units, on behalf of property owners. They’re growing, and daily tenant communication, leasing paperwork, maintenance follow-ups, and bookkeeping are taking up more of their time. They’re looking for a dependable, detail-oriented coordinator who can keep operations running smoothly and know when to bring them in. Why does this role exist? The client needs to step back from daily tenant and admin work without anything slipping through the cracks. This role exists to take over day-to-day operations, from tenant communication and leasing to maintenance coordination, light bookkeeping, and owner updates. In your first 30 days, you’ll learn their systems, properties, tenants, and vendors, and handle requests quickly and independently so the client can trust you to run the day-to-day. The Impact you’ll make Tenant Communication Answer tenant calls, emails, and texts within set response times Log maintenance requests and send confirmation to the tenant Send rent reminders before the due date and late notices after Share move-in and move-out instructions Send building notices about inspections, water shutoffs, pest control, or repairs Escalate emergencies to the property manager right away Leasing Lease Administration Post vacancy listings on Zillow, Apartments.com, Facebook Marketplace, and similar sites Respond to prospect inquir