Implementation Manager

POSITION SUMMARY FUNDINGO is seeking an Implementation Manager to join our growing Delivery team. The Implementation Manager owns client implementations day to day, from post-sale kickoff through training and go-live. You are the primary point of contact for clients during onboarding, responsible for managing the timeline, scope, risks, and communication while configuring the FUNDINGO platform to meet each client's business needs. You will manage multiple concurrent implementations, run client working sessions independently, and answer most client questions on your own. You will partner with our Solutions Consultant, who owns solution design for complex or unique requirements, advises on edge cases and best practices, and validates the approach when a project reaches the limits of standard functionality. ABOUT FUNDINGO FUNDINGO is a Salesforce-native loan management platform helping lenders manage the complete lending lifecycle, including origination, servicing, accounting, borrower management, and workflow automation. Our customers include non-bank lenders, private lenders, CDFIs, financial institutions, and organizations with complex lending operations. FUNDINGO serves as a mission-critical operating platform that powers how these organizations run their businesses. Our implementations can be complex and highly configurable, requiring coordination across customers, project managers, implementation resources, product experts, engineering, QA, and third-party vendors. RESPONS