Head of Care Coordination

Head of Access Operations About FronteraCare FronteraCare is building a different kind of autism care company, one where care delivery and technology are designed together. Because we operate care directly, our teams see the problems families and clinicians face in real time. That proximity helps us solve the right problems, build better tools, and turn what works into a model that can reach more families. The Opportunity The Head of Access Operations owns how families move from referral to active and sustained care. This leader will run intake, scheduling, matching, care coordination, and the day-to-day operations of Community Health Workers, with accountability for both the family experience and the operating performance behind it. This is a hands-on builder role. You will make New Mexico work better now and build the model FronteraCare will use as we enter new states. We need someone who has already led operations across multiple markets, knows what should be standardized, and can recognize where local payer, regulatory, or workforce realities require a different approach. Because Frontera builds its own technology, this role will also be a senior thought partner to Product and Engineering. You will help define what we build, pressure-test solutions against real workflows, and ensure our tools make access teams faster and more effective. Success means families reach care sooner, capacity is used well, leaders can see constraints early, and every new market begins with a st