M01 - Observability Engineer

Overview As an Observability Engineer, you will establish and operate consistent observability capabilities across SSOE infrastructure and applications. You will work across metrics, events, logs, and traces to provide a unified view of service health and performance. You will define instrumentation standards, service-level indicators and objectives, alerting strategies, dashboards, and operational health signals. You will work closely with application, infrastructure, network, security, and platform teams to ensure observability is built into services from the outset rather than added after deployment. Key Responsibilities Observability Engineering Design and operate end-to-end observability across on-premise infrastructure, networks, applications, cloud platforms, and hybrid environments Collect, aggregate, and correlate metrics, events, logs, and traces across infrastructure and application workloads Define and maintain observability standards that work consistently across legacy, on-premise, containerised, and cloud-native systems Establish application and infrastructure instrumentation standards using OpenTelemetry and other appropriate technologies Support engineering teams with instrumentation, SDK, agent, and telemetry integration Define common conventions for service naming, metadata, tagging, correlation IDs, and telemetry enrichment Identify observability gaps and continuously improve end-to-end visibility across SSOE services Service Reliability & Monitoring D