Customer Service Advisor - French (Any Location, MA)

Job Description: Our multinational company is recruiting customer service representatives for customer care. Within a young and dynamic team, your mission will be: Advise and recommend packages and plans to customers that best suit their interests; Answer customer questions and requests regarding services, products, and their features; Manage billing; Process customer requests, manage disputes, and handle invoice adjustments; Ensure customer account management; Provide basic technical assistance. Following an initial paid training of several weeks, you will benefit from a continuous training cycle designed to promote your career within a multinational that gives you the opportunities and means to evolve. Profile Sought: Very good schedule flexibility to work 44 hours per week on a rotational basis; An excellent linguistic level in French, both oral and written; 1st experience REQUIRED as a technical advisor; Technical background (Computer Science, Networks, etc.); Ability to work autonomously as well as in a team; Availability 5 days/7; Good attention to detail; Good communication and commercial skills; Very good elocution; Technical skills. Social Benefits and Others: In addition to a permanent contract (CDI), social security, private health insurance, and assured transportation p