Care Coach Bilingual - ASG (Remote, New Brunswick, CA)

Bilingual Care Coach Job Title: Bilingual CareCoach® Position Overview: As a Bilingual CareCoach, you will leverage your exceptional interpersonal skills and ability to perform under pressure while demonstrating empathy and active listening to positively influence the mental health of your clients. Reporting directly to the CareCoach Team Leader, your primary responsibility will be to provide professional support to clients through both inbound and outbound communication channels. You will employ evidence-based methodologies to assess client needs and deliver tailored assistance. Application of the Stepped Care and One-at-a time approach, along with techniques such as Motivational Interviewing, Cognitive Behavioral Therapy (CBT), Narrative Therapy, Trauma-Informed Care, will form the cornerstone of your approach. In this role, you will: assist English and French speaking clients tailor each interaction to the unique needs, readiness, and preferences of the client. effectively de-escalate crisis situations while managing multiple tasks to ensure efficient service delivery. Join our team and embark on a rewarding journey, making a significant impact during clients’ most challenging times. Advantages of Working with Us: Remote Work: Enjoy the convenience of working from home, eliminating commuting stress and respecting the environment. Comprehensive Benefits: Our package includes medical, dental, life, and vision insurance, a company-matched RRSP, paid time off, free roadside as