Director of Product Operations

Gordian is evolving how we build and manage products, moving toward durable product teams with clearer business accountability, stronger customer orientation, faster learning cycles, and increasingly AI-enabled ways of working. The Director of Product Operations will build and run the operating system for the Product organization. This leader will translate product strategy into repeatable mechanisms for planning, prioritization, execution, measurement and learning. The role will connect Product, Engineering, Design and our go-to-market organizations so that teams have the standards, insights, tools and operating rhythms required to deliver measurable customer and business outcomes. This is not a traditional PMO role. Success is not measured by producing status reports or administering process. It is measured by whether product teams make better decisions, execute with greater speed and predictability, and deliver stronger outcomes. The role anchors the Product Center of Excellence and partners closely with Product Unit leaders, Engineering Leaders and the CPO to continuously improve how Gordian builds products. What You Will Own 1. Product Operating System & xDLC Own and continuously improve Gordian's product development lifecycle and operating model from idea through discovery, development, launch, adoption and iteration. Establish a simple, scalable xDLC spanning Product, Engineering and Design. Define the minimum standards, decision points and artifacts required at ea