Senior Technical Account Manager (Remote UK)

Senior Technical Account Manager working from the UK. Life is short. Work somewhere awesome. Flare is a breakout cybersecurity Software-as-a-Service (SaaS) company with a mission to empower organizations to take control of their data and protect their customers, employees and brand by shedding light on external threats. We enable cybersecurity teams to proactively detect high-risk external exposure across the dark and clear web, before threat actors have a chance to leverage it. We unify the core functionalities of cyber threat intelligence and external attack surface management into a single, intuitive platform. TL;DR: We are a bunch of geeks who help protect our clients' data (and people in their network) by locating cyber risks. The Sr. Technical Account Manager (TAM) serves as a dedicated technical point of contact for customers, providing in-depth knowledge and expertise to optimize their use of the Flare platform. In this role, you are responsible for handling the technical aspects of customer relationships, providing onboarding support, ongoing threat intelligence support, educating customers about the Flare platform, ensuring the alignment of technical solutions with customer needs, and collaborating closely with internal teams to resolve complex challenges. Your purpose and impact: Your mission, should you choose to accept it, is to directly and indirectly enable customers to obtain full value from their investment in Flare . Act as a customer advisor, providing deep