Enterprise Services - Enterprise Technical Team Lead

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses—building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work—and we’re looking for like-minded individuals to join us. The Position: Reporting to the Service Delivery Manager (SDM), the Enterprise Technical Team Lead is a senior, hands-on technical lead within managed services, responsible for the day-to-day secure operation, support, and continuous improvement of client cloud and security environments. They will be expected to have technical expertise along with some team management or leadership experience. Working closely with the Enterprise Account Manager and SDM, this individual will be an Internal SME for managed security and Azure services, overseeing delivery quality and escalation ha