Director of Compliance

About Extend : Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend 's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits. Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco. About the Role: The Director of Compliance will provide strategic leadership over Extend 's regulatory compliance function, setting the direction and long-term roadmap for the infrastructure that underpins Extend 's service contract and insurance programs across North America, including all licensing. Reporting directly to Extend 's VP, Deputy General Counsel, this person will serve as a trusted advisor and subject matter expert to the executive team on regulatory strategy, risk, and governance, represe