Customer Care Consultant - Evenings - Remote 25 hours

Are you passionate about skincare and delivering exceptional customer experiences? Join ELEMIS , the No.1 British skincare brand, as a Customer Care Consultant and become part of a team dedicated to creating meaningful connections with our customers every day. As the voice of ELEMIS , you'll provide a luxury service across multiple channels including phone, email, and live chat. Whether you're helping customers discover their perfect skincare routine, booking treatments, processing orders, resolving enquiries, or finding solutions to issues, you'll ensure every interaction reflects our premium brand values and commitment to customer happiness. We're looking for positive, empathetic, and confident communicators who enjoy problem-solving and have a genuine desire to help others. You'll be supported by an experienced Team Leader and a collaborative team who are passionate about delivering outstanding service and sharing their skincare expertise. Hours : This role is a Part time (25 hours) opportunity. Days : Monday to Friday. Some additional Saturday shifts might be available if you are interested. Times: Shift times are from 6pm-11pm Monday - Friday If you thrive in a customer-focused environment, love building relationships, and want to be part of an iconic beauty brand, we'd love to hear from you. At ELEMIS , every conversation is an opportunity to make someone's day and help them feel confident in their skin. What Will You Do? Customer Care: Answer all calls, live chat and e