Talent Pool | NOC Monitoring Technician

We are DOMO, the innovation and technology hub of one of the largest and most established banks in Brazil: Banco Mercantil. Created to act as a solution development core connected to new trends and the demands of the future. We are passionate about finding solutions and believe that to be innovative, we must work in a deep sphere of unrestricted ideas. Here, good ideas always have a place. We believe in the strength of diversity and the power of inclusion to transform realities. Therefore, our opportunities are extended to people with disabilities, Black and Indigenous people, LGBTQIAPN+, people over 50, women registered in government assistance programs to combat domestic violence, and other minoritized groups. We remain firm in building a fair, representative environment with real opportunities for everyone. Come with us! If you identify with this, come be a part of it. #VEMSERDOMO Check out the Talent Pool below to be considered for future opportunities: Your main challenges will be: Monitor the data center environment and alert resolution teams to resolve contingencies whenever necessary, ensuring the availability and continuity of IT services; Register incidents in the company's available control tool platforms, detailing the type of problem, system, network, or other technological environment, in order to document and record incidents in the sys