Copy of Customer Service Representative – Remote

About Direct Meds At Direct Meds, we prioritize care, trust, and solutions that focus on the individual. Headquartered in Salt Lake City, Utah, we are a fast-growing national team passionate about transforming the way people access the care they need. If you're driven by purpose and excited by growth, Direct Meds is the place to be. Customer Service Representative – Remote Position: Customer Service Representative – Remote Hourly Pay Range: $20–$22 per hour Expected Schedule: Thursday-Monday, 11:00 AM–7:00 PM MST Note: The hourly pay range listed above represents a good-faith estimate of the minimum and maximum target for this position. Actual compensation offered may vary depending on the candidate's geographic location, job-related skills, experience, and education. Direct Meds is seeking a full-time Customer Service Representative to support our growing telehealth and partner clinic network. This role is ideal for someone who enjoys helping others, solving problems, and delivering an exceptional customer experience in a fast-paced, remote environment. As a Customer Service Representative, you'll be the first point of contact for patients, helping them navigate their care journey while ensuring every interaction is professional, compassionate, and efficient. About Direct Meds At Direct Meds, we prioritize care, trust, and solutions that focus on the individual. Headquartered in Salt Lake City, Utah, we are a fast-growing national team passionate about transforming the way p