Clinical Care Support – Remote

About Direct Meds At Direct Meds, we prioritize care, trust, and solutions that focus on the individual. Headquartered in Salt Lake City, Utah, we are a fast-growing national team passionate about transforming the way people access the care they need. If you're driven by purpose and excited by growth, Direct Meds is the place to be. Position: Clinical Care Support – Remote Department: Customer Service Employment Type: Full-Time Hourly Base Range: $20 - $22 per hour Note: The hourly pay range listed above represents a good-faith estimate of the minimum and maximum target for this position. Actual compensation offered may vary depending on the candidate's geographic location, job-related skills, experience, and education. Schedule Requirements (Non-Negotiable): This position requires availability for either 7:00 AM–3:00 PM MST or 9:00 AM–5:00 PM MST. Both time slots are only available for the days of Thurs-Mon as this is a weekend team position. About the Role & What You’ll Do We are looking for a motivated, detail-oriented team member who thrives in a fast-paced, patient-focused environment and enjoys being part of a team that makes a difference. Our Clinical Care Support team serves as the support system behind our nursing team. Our goal is to handle the operational and administrative needs of the patient journey so our nurses can focus on what they do best—providing compassionate, high-quality care to their patients. In this role, you will help patients move forward in t