ITSM Consultant Public Sector (all genders)
Full-time
EU/EEA
Oct 28, 2026
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About the Role
About ]init[ Do you want to help shape the society of tomorrow? Then ]init[ is the right place for you. Because our digital solutions are made for people and have social relevance. Sound exciting? Then jump on board and work together with over 1,400 ]init[ employees in interdisciplinary teams across our seven locations – or flexibly from anywhere in Germany. Your mission at ]init[ Shape the digital administration of tomorrow! Do you want to support public administration in making its IT services professional, efficient, and user-oriented? Do you want to work at the interface between digitalization, organization, and technology, and develop sustainable IT service management structures together with our clients? Then come on board as an ITSM Consultant Public Sector (all genders) and help shape the digitalization of public administration with us. What you will be doing: You will be part of our consulting unit focusing on IT Service Management (ITSM). You will accompany digitalization and transformation projects in the public sector and advise our clients on the introduction and further development of ITSM structures and the utilization of consolidation potentials. You will analyze administrative and IT organizations, ITSM processes, and responsibilities, identify optimization potentials, and derive concrete recommendations for action. You will convince representatives of authorities and service providers even in controversial discussions.