Customer Success Engineer - EMEA

Description We are looking for a Customer Success Enginee r to serve as a trusted technical partner for our customers throughout their post-sale journey. This role combines customer success, technical expertise, troubleshooting, and product enablement to help customers successfully adopt our solutions, overcome technical challenges, achieve business outcomes, and realize long-term value from our products and services. As a Customer Success Engineer at Cyolo , you will play a key role in ensuring our customers successfully deploy, adopt, and maximize the value of our solutions. You will work closely with Customer Success Managers and cross-functional teams to understand customer goals, technical environments, and challenges, while providing hands-on technical guidance throughout the customer lifecycle. The role combines proactive customer engagement with deep technical problem-solving. You will act as a trusted technical advisor, help resolve complex technical issues, support implementations and integrations, and provide recommendations that drive adoption and long-term customer success. Cyolo secures every connection across critical infrastructure and operational technology (OT) with a full-stack Secure Connectivity Platform that unifies remote privileged access and zero trust microsegmentation. Purpose-built for the world’s most critical operations, Cyolo makes secure connectivity surprisingly simple. Requirements Responsibilities: Serve as a trusted technical advisor and pr