Talent Success Coach

The Talent Success Coach is the main point of contact for remote professionals placed with our clients. The role focuses on helping talent settle in, perform well, stay engaged, and grow in their roles through regular check-ins, coaching conversations, and timely issue resolution. Working closely with recruiting, account management, and operations teams, the Talent Success Coach identifies risks early, gives constructive feedback, and promotes a positive, high-performing remote work experience. This is a people-focused role suited to someone who combines empathy with accountability and clear communication. Key Responsibilities Serve as the primary point of contact and coach for assigned remote talent Guide new talent through onboarding and early-stage integration into their roles Hold regular check-ins and coaching conversations on performance, engagement, and well-being Identify and address performance, attendance, communication, or engagement concerns early Deliver clear, constructive feedback and help talent set and pursue development goals Escalate and collaborate on issues with account management, recruiting, and operations teams Monitor retention risks and support actions that improve talent satisfaction and retention Gather talent and client feedback and share insights to improve processes Maintain accurate records of coaching interactions, follow-ups, and outcomes Promote company culture, values, and best practices for remote work Requirements Experience in coaching,