Remote Call Center Representative

Remote Call Center Representative Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. We are looking for people with a passion for helping others, who are naturally empathetic and determined to deliver a comprehensive solution to these Supplemental benefits-related calls. Customer service experience is a plus but not required to be successful in this role. Please visit our Dedicated Landing Page to learn more about the role and hear testimonials! Dedicated Landing Page - Click Here! The starting pay rate is $15.00 an hour, which may be below your state’s minimum wage. Please take this into consideration when applying. Paid time off is accrued after 180 days of employment. Health benefits, medical, dental, and vision is available on the 1 st of employment. Fully work from home. You must successfully complete a 3-week virtual training class and 2 weeks of Nesting. You cannot miss a day of training. Hours of Operation: 24/7 to include weekends & holidays. Production schedules will be assigned during training and will be 2 hours up/down from training time. As we operate 24/7, you will be expected to work weekends as part of your regular schedule. About the Call Center Representative role: Provide exceptional customer support for claims, debit card issues, and website navigation Assist with commuter orders, eligible expenses, and balance inq