Peer Warmline Specialist - CPRC or CPSS

MDHHS Peer Support Specialist Certification (CPSS) or Peer Recovery Coach Certification (CPRC) Required Full-Time Shifts 10:00 am - 6:00 pm Sunday - Thursday 6:00 pm - 2:00 am Thursday - Monday Part-Time Shifts 10:00 am - 6:00 pm Friday - Sunday 10:00 am - 6:00 pm Saturday - Monday Base Pay: $21 hourly About you: The ideal Peer Warmline Specialist is a strong, self-driven, dedicated individual who works fully remote providing peer support . If you are self-disciplined to work from home and wish to serve your peers, we invite you to apply! About us: Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground , we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness and more. Day in the Life Login to helpline applications Accept incoming calls, chats and/or texts Support callers to develop their own coping skills and wellness plans Connect callers to the MiCAL crisis line, as needed Provide information on resources (i.e. homeless shelters, food pantries, mental health services, substance use treatment facilities, etc.) Document each encounter while in-call Communicate with the Shift Supervisor and other MiCAL staff in order to receive or provide support Maintain high level confidentiality while performing all duties Perform other duties as assigned What you need to apply Permanent ye