Member Outreach Specialist

Cofertility is a Series A company focused on the fast-growing field of fertility and family planning. We are a human-first fertility ecosystem rewriting the egg freezing and egg donation experience. Through Cofertility Freeze, women can freeze their eggs for free when they donate half of the retrieved eggs to a family who can’t otherwise conceive. Cofertility Family serves as a more transparent, ethical egg donor matching platform. We are passionate about improving the family-building journey — today or in the future — and are in an endless pursuit to make these experiences more positive. What We're Looking For We are hiring a Member Outreach Specialist to support our Clinical Operations in guiding members through their egg donation journeys. This is a member-facing role that blends education, support, and service across several channels of communication for our egg donors. You’ll be a responsive, empathetic presence available when our members need us most, engage directly with members over phone and email to answer questions, leading video calls to educate members and ensure informed consent, as well as other operational and member-facing activities. This role is ideal for someone who is a great communicator and passionate about fertility and/or more broadly, giving women more options to balance family-building aspirations and other goals. You will have the unique opportunity to help people freeze their eggs for free and donate to intended parents, ultimately helping both si