Account Director

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Our Values Integrity First: We uphold the highest ethical standards in everything we do. Innovate Fearlessly: We challenge the status quo, embrace emerging technologies, and continuously refine our solutions to stay ahead of industry needs. Win Together: We break down barriers, share knowledge, and champion teamwork across departments, brands, and global offices to achieve our collective goals. Customer Obsessed: We go beyond transactional interactions to become trusted partners in risk mitigation and workforce management. Stay One Step Ahead: We proactively seek knowledge that helps us—and our clients—stay ahead of the curve. Job Summary The Account Director is responsible for leading and expanding Cisive ’s most strategic and complex client relationships. Acting senior level point of contact for assigned accounts, this role drives long‑term client satisfaction, program performance, and revenue growth. The Account Director collaborates cross‑functionally to shape and deliver high‑impact solutions, manage large‑scale initiatives, resolve escalations, and ensure that all contractual, operational, and performance expectations are met or exceeded. Success in this role requires exceptional communication, strategic thinking, executive‑level relationship management, and the ability to influence outcomes across multiple internal team