Change Partner

PURPOSE Driving change throughout Builders FirstSource locations via ERP and technology strategies is key in our ability to continue to service our customers in the future. We are looking for individuals who want to be a part of this significant shift for our company. This role will be key in that change as we move from older, outdated ERP’s to one systematic platform. ESSENTIAL DUTIES AND RESPONSIBILITIES Supports training, communications, and change management activities that help end users understand and adopt new processes and tools, coordinating with the change lead and project team so timing lines up with deployment milestones. Updates training content and supports mapping out of training plans and reporting. Research potential materials to best meet the needs of the team and the end-user groups being supported. Collaborates with trainers, instructional designers, and business subject matter experts to create training deliverables and course content that reflect how each role will work in the new system. Assists in preparing materials, job aids, stakeholder communications, and change-readiness resources tailored to different user groups and locations. Performs needs analysis for training and documentation needed to be developed or purchased for internally developed or third-party solutions, working with IT, ERP functional teams, and vendors as needed. Continuously gathers and documents user feedback during platform transitions to identify training needs, adoption barrie