Staff SRE

About Blip Blip is the largest conversational intelligence and messaging company in Brazil, with innovation and operation hubs in Brazil, Mexico, and Spain, driving operations for over 4,000 clients on a global scale. Focusing on scalable solutions, we integrate data, AI, and end-to-end context to orchestrate complete conversational journeys, replacing isolated interactions with strategic decisions. Our mission is to ensure that every contact turns into continuous learning and business efficiency, delivering the ultimate infrastructure to create conversations that yield results. About the team The Staff SRE joins the Site Reliability Engineering (SRE) team, working directly with platform squads to build an intelligent automation culture and ensure infrastructure stability during the strategic cloud transition. The team's focus is to reduce operational burden through the evolution of pipelines, the adoption of solid observability practices, and the implementation of scalable, AI-driven solutions, creating a resilient environment that supports the growth of our operations. Responsibilities Articulate technical infrastructure solutions with multiple platform squads, aligning stability and deliverables. Structure the transition and scalability of cloud environments, ensuring the operational efficiency of the ecosystem. Implement intelligent automation strategies using AI, reducing manual interventions